Hereunder, we make available to you privacy policies, applicable to clients and users who make reservations of our services through this website or via our call center from any country around the world in which we have commercial activities.
If you are in a European Union Member Country or in the United Kingdom, the processing of your personal data will also be subject to our Privacy Notice - Reservations / Users – GDPR & UK GDPR; or
If you are located in the national territory of Mexico, the processing of your personal data will also be subject to our Full Privacy Notice - Reservations / Users - Mexico; or
If you are located in the national territory of Brazil, the processing of your personal data will also be subject to our Privacy Notice - Reservations / Users - LGPD; or
If you are located in the national territory of the Republic of South Africa, the processing of your personal data will also be subject to our Privacy Notice - Reservations / Users - POPIA.
All the aforementioned documents are available below on this same screen, we invite you to read the documents which are of interest to you by clicking on their active links.
We use your personal information in order to manage your reservations to a resort location when you use a website or call center service under our administration. We are committed to protecting the privacy of the personal information that we collect to fulfill the purposes explained in this Policy.
Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our website. By visiting or using this website, you are accepting this Policy.
HOW THIS POLICY APPLIES
We want this Policy to be as broad as possible, describing how we collect, process and share personal information to provide our services. However, some activities may be more limited in some jurisdictions based on the particular laws or regulations in those regions, countries, or States. If the laws of a particular region/country/State limit the types of personal information we can collect or the manner in which we may process that information, we will adjust our internal policies and/or practices to reflect the requirements of local law, including providing relevant information to our clients under such laws.
Our website is not intended for minors under 18 years of age. We do not knowingly collect or intend to collect personal information from minors (under the age of 18) through reservations websites/applications or our call centers. Minors must refrain from providing their personal information through reservations websites/applications or our call centers. By using our website, you represent that you are not under the age of 18.
We are an international business. If you make a reservation, the personal information that we will collect and process will be transferred to and processed outside the United States, in accordance with our data transfer agreements with selected resorts. The jurisdictions where that information will be processed may or may not have laws that seek to preserve the privacy of personal information. However, if your personal information is transferred to affiliated companies or partners, your personal information will be processed in accordance with the terms and conditions of this Policy and applicable laws.
We have implemented security measures in order to safeguard your personal information from loss and/or unauthorized access, use, alteration and disclosure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to the website. Any transmission of personal information is at your own risk and we are not responsible for circumvention of any privacy settings or security measures contained in the website. We will notify you of any security breach or unauthorized use of your personal information according to applicable law.
We may update this Policy at any time. Any changes will be posted on our websites with their updated date. If we make material retroactive changes to how we treat our users’ personal information, we will notify you by email or through a notice on the website home page and obtain your consent. The date the Policy was last revised is identified at the bottom of the page. You are responsible for ensuring we have an up-to-date and active email address for you, and for periodically visiting our website and review this Policy for any changes.
October 01st, 2022
In the event of any inconsistencies between the English version of this Policy and any version of this Policy in any other language, the English version shall prevail.